Shipping & payment conditions

Shipping conditions
We deliver to:
Germany, Austria, Belgium, Luxembourg, Netherlands, Great Britain, Switzerland, Denmark, France, Poland, Czech Republic, Sweden, Slovakia, Slovenia, Spain, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

  We deliver free of shipping costs from 100 €  

Shipping costs Germany: 4,99 Euro
Delivery time within Germany: 1-2 working days
Delivery time within Germany for items with customization: 2-5 business days

Shipping costs Austria, Belgium, Netherlands, Luxembourg: 9,51 Euro
Delivery time to Austria, Belgium, Netherlands, Luxembourg: 2-6 workdays
Delivery time to Austria, Belgium, Netherlands, Luxembourg for items with individualization: 4-8 workdays

Shipping costs Great Britain: 11,99 Euro
Delivery time to Great Britain: 3-7 workdays
Delivery time to Great Britain for items with individualization: 5-10 workdays

Shipping costs Switzerland: 30,93 Euro
Delivery time to Switzerland: 3-7 workdays
Delivery time to Switzerland for items with individualization: 5-10 workdays

Shipping costs Denmark, France, Poland, Czech Republic: 12,99 Euro
Delivery time to Denmark, France, Poland, Czech Republic: 5-9 workdays
Delivery time to Denmark, France, Poland, Czech Republic for items with individualization: 5-11 workdays

Shipping costs Sweden, Slovakia, Slovenia, Spain, Hungary: 13,99 Euro
Delivery time to Sweden, Slovakia, Slovenia, Spain, Hungary: 5-9 workdays
Delivery time to Sweden, Slovakia, Slovenia, Spain, Hungary for items with individualization: 5-11 workdays

Shipping costs Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus: 14,99 Euro
Delivery time to Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus: 5-9 workdays
Delivery time to Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus for items with individualization: 5-11 workdays

Delivery to DHL Packstations:
If you would like delivery to a DHL Packstation, simply enter your 8-digit postal number in the "Company Name" field and the Packstation number in the "Street/No." field (e.g. "Packstation 119").


Information about the calculation of the delivery date
The deadline for delivery begins with payment in advance on the day after issuing the payment order to the remitting bank or, in the case of other payment methods, on the day after conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general holiday recognized by the state at the place of delivery, the next working day shall take the place of such day.
  
Terms of payment:
Currently we offer payment by classic prepayment, SEPA direct debit, credit card or Paypal.

Paypal
With the payment method PayPal, the customer is redirected to the page www.PayPal.com and must register there, or create an account. PayPal users can pay by direct debit, credit card (Visa, Mastercard), credit and Giropay from their PayPal account. In the case of direct debit, the specified amount is collected from his account deposited with PayPal, the debit takes place immediately after the order. In case of credit card payment (Visa, Mastercard), the credit card account will be debited immediately after commissioning. In the case of credit payment, the credit on the PayPal account of the customer is collected immediately after the order in the amount specified by PayPal. In the case of Giropay, an online transfer is made by means of PIN and TAN from the account deposited with PayPal, the debit takes place immediately after the order.

Credit card 
The credit cards VISA and Mastercard are accepted.

Prepayment
means that you pay the invoice amount by bank transfer to our account after sending your order. Immediately after your order you will receive an order confirmation by mail, in this mail you will also be informed exactly to which account you have to transfer your money. As soon as we have received the payment, the goods will be shipped to you via DHL.
We would also like to point out that even with an online bank transfer, a bank processing time of about 3 business days may occur.


Translated with www.DeepL.com/Translator (free version)
 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.